March 20, 2016

Suzi’s Corner – Ampang Point

On the Saturday after Chinese New Year we stopped by at Suzi’s Corner. It's little changed over the years with a new signboard, new plastic table cloths and few new stalls about the only visible changes.
Unfortunately the Steak Hut was closed but there were plenty of other nice things to try.

I had read an article in The Star which recommended the the mutton biryani so i thought that i'd give it a try. This biryani is served in a claypot and I added cheese nann and my wife had Ikan Bakar Tiga Rasa with some white rice.


The food was very tasty and just as were were finishing the heavens opened and tropical downpour started. What better excuse is there to stay put for a while and get and relax over a few more bottles of beer.


When the bill came they charged me RM187 which was rather a shock and from memory the prices were:

Mutton Birayani RM25
Cheese Nann RM15
Ikan Bakar RM60
Nasi Puetih (RM??)
Beer RM75 (RM25 ea)
Soft drink (RM??)

The food was very good and I’ll return soon for some steak and double checking the prices at the same time.

February 26, 2016

Sunday Roast - Healy Macs at Publika

Sometimes I find I can go years without visiting a local place, Publika Mall being one of them and recently lightning struck twice during a weekend when I had to visit on both a Saturday and Sunday.

Publika is an upscale neighbourhood shopping mall located in Solaris Dutamas, Sri Hartamas, a sprawling up-and-coming residential development. The basic layout consists of a mall and some shop lots on each side of it but at different levels due to the hilly nature of the adjoining land.

I was due to meet some friends for lunch at a cafe and other than the name and that its in block D I had no idea where exactly the cafe was so I tried checking the website only to find that it was down. Upon arrival at the mall I found that the information screens were also down and when I approached a security/info counter their outlet list is only for units inside the main mall and not in the adjoining shop units.

The next day I had to return for something and decided to stop for late lunch. After looking for somewhere to eat, deciding to try Red Bean Bag, then being perplexed that it shuts its kitchen from 4-6, we then found an outlet of Healy Mac’s and to our delight they were serving Sunday roast.

After taking our seats and being given a menu the issues began. A common problem I find in KL is that when a restaurant isn’t particularly busy the staff become oblivious to what is happening around them and that day we seemed to just become invisible. The staff seemed to be a mix of different nationalities (usual places) who didn’t really gel together and communicate well which compounded the problems.

Eventually we managed to call somebody over and asked him where there menu for the Sunday Roast however he had no idea what a Sunday roast actually was. After getting some help he finally took the order and a while later the chef came out to see us and check what we actually wanted due to the clueless waiter getting it all wrong.

I’m certainly no connoisseur of Sunday roasts however what was served up wasn’t impressive. The 2 slices of beer were cut so think they were like gristly steaks accompanied by 2 mini potatoes, 2 mini mash scoops and some other veg.


It tasted average I have to say I wasn’t impressed and will be in no hurry to order another one from here. The service didn’t improve after the meal and the staff were happy walking around ignoring people and forgetting orders.

On the positive side live Irish music was provided a group of people who seemed to just turn up, sit at a table and jam which was pleasent and the Guinness wasn’t bad either.

February 19, 2016

More Malaysia Airlines Website Issues

With a dose of sarcasm the wonderful user friendly and robust website of Malaysia Airlines has done it again.

When trying to book a KUL-SIN return ticket and selecting some of the promo fares its not allowing me to book due the following error:


Seriously how hard can it be to hire some IT staff who know how to develop and maintain a website?

Is it any wonder that they are losing money!

February 14, 2016

Malaysia Airlines Online Check-In Woes

For some time now I've been experiencing issues with Malaysia Airlines online check-in system whereby its not possible to print your boarding pass using a Macbook (Safari) or Ipad.

What should happen is that when you press the button to print a PDF file is downloaded which you can save or print. It seems that some people find that the print button doesn’t work and nothing happens when its selected. Whilst there are options to send the boarding pass to the phone or email, neither on them send the full boarding pass but rather a cut down version with just a bar code.

I've now installed Firefox and tried it on Windows 8 via Parallels Desktop and these work ok so it's a likely a compatibility issue with Safari.

It would seem that I'm not alone as this blog article highlights the same problem and the latest from the author is that he is still having the issue.

The is just one of many annoyances and downright poor user functionality that exist on their website.

For example:
  • When logging to their FFP (Enrich) I'm not able to see my bookings
  • If I log on using my website ID I can see my bookings but I cant check in from here
  • Unbelievably I will need to write down my booking reference or ticket number and then go to another page to check in.

Why are so many clunky steps needed?

Please take a look at the Singapore Airlines site and use that for some inspiration in this area.