11 years of shutting between KL and Singapore

Looking back to October 2017 it marked the 11th year work anniversary in Singapore which naturally means Ive been shutting back and forth between KL and Singapore for 11 years.

In 2006 I was unable to find a suitable role in KL so started looking across the causeway for something to tide me over until a role become available in KL. At the time, other than visiting some good friends there I had no desire to stay in Singapore for any extended period. I guess like most expats the ease of living and safe environment make it a place you can easy call home and it grows on you.

Since the inception of my weekly commute the travel has changed and not necessarily for the better. Back in 2006 the joint Singapore/Malayisia airlines KL-Singapore Shuttle was in operation and no budget airlines were plying their trade on the route.

I look back fondly on the shuttle service because it was gloriously simple in that you bought an open ticket with no name from a special counter, took a number, queued up and when you were called to the check-in desk you wrote you name on the ticket and boarding pass was issued.  A percentage of seats were reserved for the shuttle and once the flight was about to close any remaining seats were filled by shuttle ticket holders. The fares were fixed, schedules shared between Singapore and Malaysia Airlines and if the flight was full you could usually run around to the main ticket desk and get a confirmed ticket on the next flight.

The advent of budget airlines means that most people believe that the cost of flying has become cheaper between the 2 cities.

What we have now is a myriad of airlines and fares with one common trait, at peak period they are a lot more expensive. For us commuters this generally translates in into the need to plan far ahead, commit to a flight and usually pay more.

Many years ago, I worked shifts and at the time I used the luxury buses that ply the route. I generally think that they are best way to travel if you don’t mind the slightly longer journey and that you don’t encounter any delays at immigration or on the highway.

Fast forward to 2017, owing to my work schedule bus travel isn’t really an option these days owing to congestion and travel time on a Friday/Sunday.

These days I fly and for the last few years I’m increasingly frustrated the flights have now become very tardy with many delays (especially Malindo and Malaysia Airlines).

To compound matters KLIA immigration seems to have become a real bottleneck in the past few years with queues of up to 2-3 hours at peak times and to compound matters some of its staff are rude and not proactive. It’s not uncommon to see certain queues empty and the staff playing with their phone whilst the foreigners queue is understaffed and in painfully slow.

Like most frequent travellers I have a few travel hacks to lessen the pain and more about those later in another post.

As 2018 draws closer I do wonder how the game of cat and mouse to get the better fare and options will pan out.

Malindo Air who are the relative new comer have increased their fares with the flexi business fare increasing by 50-60% almost overnight. This has made the flexi option very expensive and in many cases uneconomic. My perception is that peak period (Fri-Mon) fares seem to be forever creeping up with the budget carriers increasing the ancillary fares at every opportunity.

That's it for now and lastly I would like to wish all readers a Happy New Year.

Suzi’s Corner – Ampang Point

On the Saturday after Chinese New Year we stopped by at Suzi’s Corner. It's little changed over the years with a new signboard, new plastic table cloths and few new stalls about the only visible changes.
 
Unfortunately the Steak Hut was closed but there were plenty of other nice things to try.

I had read an article in The Star which recommended the the mutton biryani so i thought that i'd give it a try. This biryani is served in a claypot and I added cheese nann and my wife had Ikan Bakar Tiga Rasa with some white rice.






The food was very tasty and just as were were finishing the heavens opened and tropical downpour started. What better excuse is there to stay put for a while and get and relax over a few more bottles of beer.



When the bill came they charged me RM187 which was rather a shock and from memory the prices were:

Mutton Birayani RM25
Cheese Nann RM15
Ikan Bakar RM60
Nasi Puetih (RM??)
Beer RM75 (RM25 ea)
Soft drink (RM??)

The food was very good and I’ll return soon for some steak and double checking the prices at the same time.

Sunday Roast - Healy Macs at Publika

Sometimes I find I can go years without visiting a local place, Publika Mall being one of them and recently lightning struck twice during a weekend when I had to visit on both a Saturday and Sunday.

Publika is an upscale neighbourhood shopping mall located in Solaris Dutamas, Sri Hartamas, a sprawling up-and-coming residential development. The basic layout consists of a mall and some shop lots on each side of it but at different levels due to the hilly nature of the adjoining land.

I was due to meet some friends for lunch at a cafe and other than the name and that its in block D I had no idea where exactly the cafe was so I tried checking the website only to find that it was down. Upon arrival at the mall I found that the information screens were also down and when I approached a security/info counter their outlet list is only for units inside the main mall and not in the adjoining shop units.

The next day I had to return for something and decided to stop for late lunch. After looking for somewhere to eat, deciding to try Red Bean Bag, then being perplexed that it shuts its kitchen from 4-6, we then found an outlet of Healy Mac’s and to our delight they were serving Sunday roast.

After taking our seats and being given a menu the issues began. A common problem I find in KL is that when a restaurant isn’t particularly busy the staff become oblivious to what is happening around them and that day we seemed to just become invisible. The staff seemed to be a mix of different nationalities (usual places) who didn’t really gel together and communicate well which compounded the problems.

Eventually we managed to call somebody over and asked him where there menu for the Sunday Roast however he had no idea what a Sunday roast actually was. After getting some help he finally took the order and a while later the chef came out to see us and check what we actually wanted due to the clueless waiter getting it all wrong.

I’m certainly no connoisseur of Sunday roasts however what was served up wasn’t impressive. The 2 slices of beer were cut so think they were like gristly steaks accompanied by 2 mini potatoes, 2 mini mash scoops and some other veg.



It tasted average I have to say I wasn’t impressed and will be in no hurry to order another one from here. The service didn’t improve after the meal and the staff were happy walking around ignoring people and forgetting orders.

On the positive side live Irish music was provided a group of people who seemed to just turn up, sit at a table and jam which was pleasent and the Guinness wasn’t bad either.

More Malaysia Airlines Website Issues

With a dose of sarcasm the wonderful user friendly and robust website of Malaysia Airlines has done it again.

When trying to book a KUL-SIN return ticket and selecting some of the promo fares its not allowing me to book due the following error:



Seriously how hard can it be to hire some IT staff who know how to develop and maintain a website?

Is it any wonder that they are losing money!

Malaysia Airlines Online Check-In Woes

For some time now I've been experiencing issues with Malaysia Airlines online check-in system whereby its not possible to print your boarding pass using a Macbook (Safari) or Ipad.

What should happen is that when you press the button to print a PDF file is downloaded which you can save or print. It seems that some people find that the print button doesn’t work and nothing happens when its selected. Whilst there are options to send the boarding pass to the phone or email, neither on them send the full boarding pass but rather a cut down version with just a bar code.


I've now installed Firefox and tried it on Windows 8 via Parallels Desktop and these work ok so it's a likely a compatibility issue with Safari.

It would seem that I'm not alone as this blog article highlights the same problem and the latest from the author is that he is still having the issue.

The is just one of many annoyances and downright poor user functionality that exist on their website.

For example:

• When logging to their FFP (Enrich) I'm not able to see my bookings
• If I log on using my website ID I can see my bookings but I cant check in from here
• Unbelievably I will need to write down my booking reference or ticket number and then go to another page to check in.

Why are so many clunky steps needed?

Please take a look at the Singapore Airlines site and use that for some inspiration in this area.

Wensleydale Cheese With Mince Pie

Ever since a young age I've been rather partial to some cheese, especially a strong cheddar or perhaps some Wensleydale with cranberries.

Whilst recently browsing the cheese room in an outlet of Jason’s Gourmet Grocer (and trying the free samples) I stumbled across some Wensleydale cheese with mince pie.



Owing to the extortionate pricing of cheese in Singapore I tend shy away from buying anything but the most basic items however this really caught my imagination. Whilst I'm a big fan of mince pies and enjoy my cheese I admit to being sceptical as to whether this would work.

I'm pleased to say that it was absolutely delicious and highly recommend it, even if we are well past the Christmas period.

Open Live Writer is now Live

When I started blogging some years ago I was disappointed at the limited tools available and looking at things now I see that Google’s Blogger UI hasn’t changed much over the past 4 years and the editor can best be described as basic and with limited functionality.

After some research I found that Microsoft’s free Windows Live Writer (WLW) was actually a very useful and well packaged app despite it being free MS add-on. I was able to quickly create posts, edit and align pics before posting a draft to my blog. With WLW the posts usually only required some minor line break adjustments before it was ready to publish. After moving to MAC OS WLW was one of the few apps that I used via Parallels because I've to find a better replacement tool for the Mac.

Whilst Windows Live Essentials hasn’t been updated since 2012 the apps are still available and work on Windows 8 (not sure about v10) however to my dismay Google has removed support for a legacy security protocol in December 2015 which means WLW can no longer upload posts to Blogger.

For some time Ive been reading about how a group have been petitioning Microsoft to allow the code to become open source. Personally I never thought that MS would allow this in a million years so it was with a combination of shock and delight that I recently found out that MS did release the code and a fantastic independent group of people have open sourced and forked WLW to create Open Live Writer.

So far so good with OLW and I’m looking forward to future updates and perhaps a MAC OS version.

Keep up the good work.

Clearance Corner

Western imported good are pretty expensive in Malaysia so any opportunity to pick up some on the cheap its welcomed.

Having previously worked in the retail industry I’m well aware what food labels or date codes mean and their associated risks. Almost everything these days has to have a best before date however most non perishable food is usually ok to consume for considerable amount of time afterwards.

Cold Storage is a large retail chain carrying a large selection of imported goods with many supermarkets in both Malaysia and Singapore. It always amuses me that Cold Storage stock a range of imported Waitrose budget products and sell them at a premium price. Seriously who would pay a premium for tins of economy veg or packets of frozen french fries?

In almost every outlet located somewhere is a section displaying goods approaching their best before date and in some cases there some absolute bargains to be had especially the Waitrose goods.



I think in developing an addiction to buying marked down goods because its now the first place I visit whilst my wife is picking up the usual groceries.

Why do people stop updating blogs?

Having been a reader of several good blogs its always frustrating when the updates stop, especially if there is no announcement and then after period of time the site or domain name stops working as well.

I guess I’m guilty of this and it’s got me thinking about why I paused my writing.

Freedom of speech
One of the reasons I started writing was to express by thoughts and share both the things that I’m positive about and also my frustrations and observations of life. Whilst I may write anonymously it doesn’t take a rocket scientist to find out my personal details and with advent of several mega troll sites things can quickly get out of hand if somebody takes offence to a posting. A witch hunt can quickly begin, your person details can get posted online very quickly which has often resulted in lives and careers ruined. As a result I've seen a sharp decline in the number of people who share their rants and banter on their blogs and social media sites.


Voluntary Work
From 2011 for four years I was heavily involved with my condo management committee in KL. Most of my spare time was taken manning the JMC’s blog, Facebook, email comms, accounts and dealing with operational matters. This was both an immensely satisfying role as well as frustrating and disappointing. Towards the end I encountered the ugly side of Malaysia with racism and hate directed towards me simply for performing my role, refusing to bow to bigots and racists, standing my ground and not flip flopping like many in a position of authority do so that they can please people. The role become extremely consuming and the frustrating side of it meant that I had no desire, positivity or energy to write for myself.

Work
Trying to balance the above and a weekly 350km commute each way into a demanding role at an international bank just seemed cause complete writers block and a lack of interest in personal blogging.

So now - well after a long rest and having time to reflect I’m refreshed and ready to slowly write again.

Well done TM

Over the past 13 years I've encountered more than my fair share of screw ups and general incompetence from Telekom Malaysia aka TM.

Recently we started encountering issues with our Unifi network connection whereby it would just hang and render the phone, internet and IPTV service inoperable. A full reboot by switching the power off & on usually resolved it. Unfortunately last Friday evening the problem started occurring every few minutes and then a total failure occurred.

Felling lost without the internet and with great trepidation I contacted TM Unifi support and was pleasantly supposed that the call was dealt with quickly. A ticket was opened and owing to the weekend I resigned myself to there being no service restoration until Monday at the earliest.

On Saturday morning I received a call from an engineer to enquirer as to whether he would be able to access to the telecoms riser at my condo and upon answering yes I was informed that he would be there around 11:30

The engineer arrived more or less on time and quickly diagnosed that the modem was faulty and he would swap it out for free owing to it having a lifetime warranty. There must be an issue with the modems used because this is the 3rd we have had with our new one being the latest model.

I have to say well done and thank you to TM for the prompt and excellent service received this weekend.

KLIA Taxi - Scam or not?

I would like to alert travellers to an issue with taxi’s at KLIA.

The taxi system at KLIA is pretty confusing for most people unless you are a regular traveller to Malaysia and the very poorly design website www.klia.com.my doesn't offer any information regarding taxi services at the airport.

The main taxi company at KLIA who until recently held a monopoly is Airport Limo. This company provides a multi tired limo service by way of stating your destination, class of taxi and then purchasing a coupon for the journey.

The other system is what’s known as a city cab which is basically a standard meter taxi service which operates from level 1.

One of the frustrating problems with Airport Limo is the regular shortage of taxi’s especially at peak periods or owing to traffic congestion in KL. It is quite common for the coupon counter staff to tell you that there are no taxi’s or that there is a big queue.

I usually take a premier taxi which is between the budget and limo for a more comfortable ride and the fact that most of the drivers know the location of my condo.



The taxi coupons sold are valid for a month and owing to my weekly trips to and from Singapore I always have an option to use it another week if I change my mind and take the train or city cab.



Over the past few months I’ve noticed a trend whereby I’ve been told time and time again that there were no taxi’s and that I must get a limo or mini bus which costs significantly more than a premier taxi.

When I’m told that there are no taxi’s and I must get a limo/mini bus I simply request that they sell me a ticket. The counter staff look confused and usually don’t want to sell me one. When I firmly request a coupon the behaviour of the staff usually follows a similar pattern whereby a lot of time is spent on the radio chit chatting (about me) and generally ignoring me.

When I force the issue the staff act very sheepishly and begrudgingly sell me a coupon. Now the strange thing is that 9.9 times out of 10 when this happens I find little or no queue and at least several taxi’s available at the premier car area outside door 5.

The behavior of the staff and the fact that there isn’t usually more than one or two people queuing for the premiere taxi’s makes it appear that there is a scam taking place to rip off unfamiliar travellers. I have witnessed several other people encounter similar experiences at both the budget and premier services.

So is it a scam or are the unwelcoming counter staff simply out of touch with what is happening in the queue even though they have a radio?

The taxi service at the LCCT operated by a different company also tries this from time to time, however I haven’t found it quite so prevalent.

Perhaps it’s time raise a report to the authorities, not that SPAD will take any real action.

Beating the system at Tiger Airways

These days I often find that Tiger Airways are the cheapest for my Friday night commute back from Singapore . Like many others I have my own system and ways of doing things just like the commuters in UK who stand in the exact same spot every day when boarding their train.

Although Tiger are a budget airline they are generally pretty good provided the flight runs on time etc although there is one area that is a continued area that's often struggle – the check-in!

As with other airlines Tiger has implemented a series of common check in areas for several flights are once. Tiger’s has a fleet of A320 aircraft which hold approximately 180 passengers each. The check in system results in 100’s of people at each zone being served by only two or three counters, hence long and slow moving queues.

A little trick I picked up when the budget terminal was open was that 15-20 minutes before the flight closes the check in counter is moved to 1 or 2 of the ‘fight closing’ counters. Many of my fellow regular counters can be found hovering around the counter waiting for it to open because once its opened up to 70 people can be seen trying to extract themselves from the original check in zone and rushing to the special counters

Recently I arrived in good time only to find that the check-in area was completely full and overflowing for on every counter. Looking around I see and sense the anger and disappointment on many people’s faces as their joined a queue of 100’s of people.

Not overly happy and wanting to relax in the lounge but mindful of how the system works I went down to McDonald's and at exactly 20 minutes before the flight was due to close I headed back up. As I approached the late check-in counter the following appeared on the screen:

 

In the minutes that followed chaos, confusion and a degree of panic  ensued as 60 people tried to relocate from the other queues and I pity the check-in agent who had to rush to check all disgruntled people in.

As for me a sense of satisfaction occurred that I once again played the system and made my commute relatively stress free.

iPhone Repairs in KL

Now if anybody is likely to drop something in our house then it’s usually me. Last Sunday the roles were reversed and my wife dropped her iPhone 4s onto a tilled floor. After realising what a silly thing it was to do and enduring some banter from myself, the phone was checked and although there was  visible damage, the phone was dead.

As usual when things go wrong the timing was less than perfect with myself due leave within the next few hours to catch a flight back to Singapore.

After searching the internet for iPhone repair companies we found an a nearby independent company called Iphone2Fix. After checking the website and Facebook page I tried to call them but the handphone went straight to voice mail. Undeterred I drove the short distance and gave them a personal call.  

The small shop was clean, organised and the 2 staff were friendly and professional. After checking the phone they found that it simply needed a full reboot and not being an iPhone user myself I had no idea how such procedures were executed.  

There are so many places in Malaysia were service is awful and the integrity of individuals is questionable that it was a pleasant surprise to find this place.  

I cannot vouch for the quality of any repairs but so far so good from what I've seen.

iPhone2Fix (Setapak)
No 2-9, PV128, Jalan Genting Klang,
Setapak, 53300 Kuala Lumpur.
Phone: +010 245 5160 (Mr. Neezam / Amran)
Email: iphone2fix@gmail.com
Web: iphone2fix.net

KFC Malaysia - Restricted Menu

KFC in Malaysia is hardly the greatest advertisement of the KFC brand.

The service is often poor due to the staff being being slow and just larking around with their colleagues. To compound the problem the staff have such short term memory loss that they typically are unable to remember more then one item for example they have to keep checking the counter to see what we ordered 1 Zinger burger err what next?... err a coke, what next? ... errr wedges, hence the reason for the queues.  Owing to press reports of past incidents of staff attacking customers who complain its probably best to just keep quiet.

In addition a big concern is the hygiene standard because many of their restaurants I visited had dirty tables and a floor that was full of dirty marks and dropped food. Unlike some fast food outlets, KFC Malaysia don't seem to prioritise cleaning and housekeeping.

During the CNY holiday I visited an outlet in Wangsa Maju and was disappointed to find that the menu had been restricted from 9-17 Feb.



I've never experienced KFC UK, Singapore or Thailand doing this to why do KFC Malaysia do this?

Yet another feather in their cap of bad service awards.

Ikea Restaurant in Malaysia

I recently got dragged to Ikea in Malaysia during the recent Chinese New Year holiday long holiday. As expected the store was quite busy but bearable.

One thing I've never understood is the attraction of their restaurant considering the abundance of good affordable food.

On the particular day that I visited the queue stretched the full length of the restaurant which has to be the longest I've seen there.

Now if the food was fantastic or very very cheap then I may just see the logic of queuing for hours but hello this is Ikea, hardly the gastronomic paradise of Malaysia.

I really don't get it so perhaps somebody could help explain this attraction to me?

I'm back!!

After a long unplanned break I’m back.

So what happened? Well several things actually, I’m involved with the management committee at my condo and run their blog amongst other things which took up a lot of my time and then when it came to this blog I seemed to get writers block or didn’t have the enthusiasm for some reason.

Whilst I don’t get a huge amount of site traffic it was interesting to see what people been reading whilst I was away. So far the top 3 posts are:

1. Ayers Rock Butcher and Grill @ Wangsa Maju
2. Steak Hut @ Suzi’s Corner, Ampang
3. River View Seafood Restaurant @ Pasir Penambang, Kuala Selangor

I didn’t enjoy my last visit to Ayers Rock several years ago however owing to the interest I may be tempted to give it another try.

So from now on I will try and update the site on a more regular basis and have several posts planned.

River View Seafood Restaurant @ Pasir Penambang, Kuala Selangor

I remember the first time I visited Kuala Selangor back in 2000 to see the fireflys at Kg. Kuantan. After taking quick walk around Bukit Melawati as the sun was setting we set off I noticed some rustic looking buildings in the distance, some on stilts jutting out into the river. Due to the absence of a decent map and the desire to find the firefly’s at I didn’t explore further.

During another visit in 2001 I decided to drive around and explore and found myself in Pasir Penambang. One particular restaurant called River View Seafood Restaurant looked busy, had a sunset view and despite not being hungry we stopped to check it out. We enjoyed our snack and cold beer whilst watching the sun set and returned many times over the years when guests have visited.

Over years the place has become more touristy and is popular with most Malaysians due to its pork free status. The prices seemed to have increased but reasonable and the food/ambiance is still the same which is pleasing.  

We recently took some guests to Kuala Selangor and with the new KL-Kuala Selangor Expressway (LATAR Expressway) the journey is much quicker and easier. Naturally makan makan at Roverview was on the agenda.
 

  Easy to spot but parking can be an issue. 

 

The spacious and open interior. There is also a small upper floor available

Steamed fish

 Crab and cockles

 Pineapple rice and mixed veggies

Sweet Bread to soak up the crab’s chilli sauce

River view and sunset

Soon after sunset we departed for Kg. Kuantan and I couldn't help reflect on how hard it used to be to navigate the small and dark roads in the days before GPS was available for cars.

We enjoyed our meal at River View look forward to returning again soon for another sunset experience.

Food/Beverage: 9
Ambiance: 9
Value: 8
Service: 7

River View Seafood Restaurant
No. 1 Jalan Pasir Penambang
45000 Kuala Selangor
Tel: +60 3 3289 2238
http://www.rsrv.biz.ly

Malaysian Football Shirts

One of the things that surprised me when I first arrived in KL 12 years ago was the level of interest in English football. This is mainly due to the mass TV coverage as well as the local league having been decline for some time due to a match fix fixing controversy, poor football quality and a ban on foreign players. As a result the many people have adopted the English Premier League as their own. In contrast the national side is a promising young team and could bring some success in the future. 

Following Malaysia’s success in winning the 2010 AFF Football Championship I’ve noticed that there has been a general increase in the number of replica shirts worn by people.

Over the years I’ve had several guests ask me where to buy an official replica shirt and this is a very difficult question to answer.

KL and the Klang Valley are a shopper’s paradise with the giant malls often housing both independent sport shops as well as official outlets from the main players such as Nike. In these stores you can find usually find replica kits from most of the top clubs and countries in Europe as well as few popular countries such as Brazil however I’ve never seen any Malaysian national or domestic kits in all the 12 years I’ve lived here.

I remember in 2001 a colleague from the UK wanted to buy a Selangor shirt much to the amusement of our Malaysian colleagues who suggested that he may have more luck if he tried a pasar malam.

Judging by the some of the search results on google I’m not the only person who is perplexed by difficulties in buying a Malaysian football shirt.

If anybody knows where to get them then please let me know?

Suzi’s Corner @Ampang Point, KL

After another long break since my last visit I recently visited Suzi’s corner one Saturday evening. Nothing much has changed since my last visit, the steaks were as tasty as ever and the diverse crowed makes it a nice place to hang out for a while.



Served with fries, green beans and a steak sauce





Medium cooked which is just the way I like it







Yes I know its greedy but the cheese nann is good to help soak up the steak sauce





Something to help keep me cool



The only criticism I had was that the service by the staff who provide the drinks and other (non steak) food was slow and disorganised for some reason that night.

Food/Beverage: 9
Ambiance: 9
Value: 9
Service: 6

Previous review: http://www.maninseat12a.com/2011/03/steak-hut-suzis-corner-ampang-point-kl.html

Suzi’s Corner
213/26 Jalan Ampang batu 4 1/2,
Jalan ulu kelang
Ampang, Malaysia, 68000
17:00-05:00
Please note: The Steak Hut stall is only 18:00-23:00 and is closed on Tuesdays
Tel: 03-42566720

http://www.facebook.com/#!/pages/suzis-corner/187090090532?v=info

Tony Roma’s @ One Mont Kiara

On a Saturday 25th Feb we visited the Mont Kiara branch of Tony Roma’s for lunch and to shelter the rain.

I’m not a regular at Roma’s so I was looking forward to something different. Upon entering via the front entrance the staff seemed busy and disorganised and it was a while before we were attended to.

The choice of tables offered was limited not because it was busy but rather because so many tables were uncleaned and dirty.

Eventually a table was cleared and a menu given although after being left for a while it took several attempts to contact the staff to place the order for our food & drinks.

Now a point to make is that next to my wife's chair was a large splat of food on the floor from a previous diner and despite several requests to clear it no action was taken.

We ordered the chicken cesar flatbread pizza and a chicken swiss & beef bacon sandwich. Unfortunately we didn't get any pictures of the food but what I will say is that the flatbread was delicious and the sandwich was hearty and filling. The beer was on a 1 for 1 promo which is always a nice bonus.

Despite the food being good it was rather a disappointing event because of the poor service and cleanliness whereby many tables were left uncleared for a long time ( 20> mins).

The staff said that they had been busy due to a voucher promo and the upper section of the restaurant was closed for some reason but their headless chicken impersonations made things worse.

There is also a complete back of background noise, perhaps the lack of music or TV noise is the issue but it created a strange ambiance.

Overall if it was pretty mixed bag with good food but poor service and cleanliness.

Food/Beverage 8
Ambiance 3
Value 7.5
Service 4

One Mont Kiara
Lot G-23A, Grd Flr, 1 Mon't Kiara,
No.1, Jalan Kiara, Mon't Kiara
50480 Kuala Lumpur
Tel: 603-6203 0580
Fax: 603-6203 0601
http://www.tonyromas.com.my